Kuber Guests

Know your regulars by name

Guest profiles, rewards, offers and gift cards, on the same system that takes the order.

  1. Phone, email and birthday month
  2. Reward balance, ready at Pay
  3. SMS and email opt-in, chosen by the guest
  4. Every order in one history
Offers · Rewards · Gift cards

Three ways to give guests a reason to return

Offers

Promo codes guests can use, applied with a clear breakdown on the order.

  • Promo codes guests enter at checkout
  • One offer or reward per order
  • A clear breakdown on every order
See offers at checkout

Rewards

Points on every guest profile, and a prompt at payment when a reward is due.

  • A points balance on every guest
  • Pay asks to apply a reward when one is due
  • Earn and redeem by [reward rule]
See rewards in action

Gift cards

Sell, recharge and check gift cards on your Dejavoo terminal, then take them at Pay.

  • Issue, recharge and check balance on Dejavoo
  • Paid for by card or cash
  • Taken at Pay, with virtual gift card numbers
See gift cards

Rewards and offers, wherever guests order

At the counter

Look them up as you type the number

Type a phone number and the guest’s order history, points and allergies come up. Link them to a seat, and Pay asks to apply a reward when one is due.

  • Find a guest by phone number
  • Link a guest to any seat on the check
  • One offer or reward per order, with a breakdown
Gift cards

Sell gift cards at the counter, take them at Pay

Issue, recharge and check gift cards on your Dejavoo terminal, paid by card or cash. Every sale lands in one list, so you can see which payments went through.

[Confirm gift card availability on all devices.]Explore payments

Issue and recharge

Sell a new card or top up an old one on the terminal. The guest pays by card or cash.

Check a balance

Look up any card’s balance on the terminal before the guest orders.

Take it at Pay

Gift card sits beside card, debit and cash. No card in hand? Enter the virtual gift card number.

Know who walks in

Add a guest in a few taps

Name, phone, email, month of birth and special instructions, with SMS and email opt-in. Edit any of it later from the guest list.

See the guest list in a demo

Every order and reward, in one history

Open a guest to see the orders they placed and every reward transaction on their account. At the POS, it all comes up as you type their number.

Explore point of sale

FAQ

How does a guest get a profile?
Add them on the POS with their name, phone and email. Guests who sign in on your ordering site with a code sent to their phone get an account on the spot.
How do rewards work?
Each guest profile holds a points balance. When a guest linked to the check has a reward due, Pay asks whether to apply it. How guests earn points and what they can redeem them for: [reward rule].
Can an order use an offer and a reward together?
Each order takes one offer or one reward, and the order shows a breakdown of what was applied.
Where can I sell gift cards?
On your Dejavoo terminal. Issue a new card, recharge one or check a balance, and take payment for it by card or cash. [Confirm availability on all devices.]
What if a guest forgets their gift card?
Enter their virtual gift card number at Pay and take the payment as usual.
Do guests choose which messages they get?
Yes. Every profile keeps an SMS opt-in and an email opt-in, and guests pick them when they sign up online. You can change them when you edit the guest.

Give your regulars a reason to come back

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