Turn first visits into regulars
Text and email campaigns, journeys that run on their own, and guest segments built from your own sales.
Kuber Marketing reads your sales to find the right guests, reaches them by text or email, follows up with journeys that run on their own, and stays silent during quiet hours.
Build it once and it keeps sending
A journey starts when a guest matches a trigger, waits, sends a message, then checks what the guest did next. Each guest moves through on their own timing.
Send, wait and split
Send a message, wait, then use a yes/no split to send each guest down the right path.
Tags and segments keep up
Update a guest’s tags, or add and remove them from a segment, as they move through.
Webhooks to your own tools
A webhook step passes the guest to another system you use when they reach it.
Know who your regulars are, and who’s drifting away
Kuber scores every guest on how recently they came in, how often they visit and how much they spend. That score puts each guest in a segment you can send to.
Your best guests. They came in recently, visit often and spend the most. Thank them with first looks at new dishes.
412 guests · sample dataRegulars who keep coming back. Keep them close with menu news and event invites.
1,036 guests · sample dataOne visit, and it was recent. A welcome journey helps turn one visit into two.
588 guests · sample dataThey used to come in but haven’t lately. A win-back text works well here.
734 guests · sample dataA visit or two, a long time ago. Try once, then give them a rest.
1,920 guests · sample data
Send only to guests who said yes, at sensible hours
Consent, quiet hours, sending limits and a suppression list sit under every campaign and journey. You set them once.
[Kuber does not give legal advice. Owners stay responsible for their own messaging rules.]- Consent per guest, per channelEach guest’s yes or no for text and for email is kept separately, with a history of every change.
- Quiet hoursSet in each location’s own time zone. Anything due in that window waits until it ends.
- STOP and START repliesGuests can reply STOP to a text to opt out, or START to opt back in.
- Opt-out footerMessages carry an opt-out footer, so guests can always say no.
- Suppression listGuests who opt out go on the suppression list and are left out of every send.
- Sending limits per guestCap how many messages one guest can get, so nobody hears from you too often.
Pick a segment, pick a template, send
Start a campaign from a saved text or email template, edit the words, and send it to one segment or several, once or on a schedule.
See a demoWe miss you
For guests who haven’t been in for a while.
New menu
Show new dishes with a photo and an order button.
Weekend special
A short note before Friday and Saturday service.
Event night
Invite regulars to a tasting, pop-up or party.
Send once, schedule or repeat
Send a campaign now, schedule it, or repeat it weekly or monthly.
Test it and measure it
Try A/B versions, and keep a holdout group to see the extra revenue a campaign brought in.
Write with AI
Rewrite or shorten a message and get subject line ideas. Add the guest’s first name and the offer code as variables, and send picture messages (MMS) by text.
See how every message did
What each send earned
Overview, Campaigns, and Revenue & ROI show how every campaign did and the extra revenue it brought in against its holdout group.
How this week compares
The Scorecard sets this week against a baseline and against last year. Slow periods finds quiet hours, with Plan a campaign right there.
Guests, offers and cost
Guests (RFM) shows your segments, Promotions shows how offers did, and SMS usage & cost tracks what texting spends.
- Overview
- Campaigns
- Revenue & ROI
- Scorecard
- Guests (RFM)
- Promotions
- Slow periods
- SMS usage & cost
FAQ
Which channels can I send on?
How do guests opt in and out?
What are quiet hours?
Can I see what a campaign earned?
What do RFM segments mean?
What does sending cost?
Give guests a reason to come back
Thanks, you’re on the list.